How to Fix Common Ricoh Printer Issues

Ricoh is known for producing innovative and durable printers. These devices are user-friendly and built to help you print with ease. However, this does not mean that you would never encounter issues when using these printing devices. Just like other brands, Ricoh printers may not work properly, especially if they are not used correctly or maintained well.

Be it in the office or at home, a malfunctioning printer is an inconvenience. It can be a hindrance to productivity and even a source of frustration when the issue crops up while you are rushing to print an important document.

Resolving printer issues immediately is necessary not just to accomplish your task but also to save time.

Fortunately, some of these problems can be resolved without the help of professional Ricoh printer repair specialists. You just need to arm yourself with some printer troubleshooting knowledge. So, if you want to learn how to fix common printer issues, read on.

Ricoh Printer Red Light Error

A blinking red light is what a user, especially one who’s in a hurry, would not want to see. This is because this signifies that the printer won’t print.

To resolve the “Not Printing Error”, there are three main things that you need to check. First, ensure that the printer is properly plugged into a power source. Second, check if the printer is connected to the print network, either through an interface cable, wireless LAN or Bluetooth. Lastly, check if the paper tray is loaded with paper.

These are the most common causes of a red light error in Ricoh printers. As you can see, this is an error that can be easily fixed. So, there’s no need for you to fret the next time you encounter it.

Dirty Prints

Here, dirty means lined, smudged or distorted. When your printer is not releasing clean prints, the device’s drum or the fuser may be damaged or to be more specific, it may have a scratch. To fix this problem, the part needs to be replaced.

Are you experiencing the same issue on your photocopied documents? Check if the scanning glass, exposure glass and document feeder of your Ricoh multifunction copier are clean.

Sometimes, adhesive tape or correction tape on documents can leave residues on these printer parts. Over time, dirt sticks and accumulates on them which then appears on the copied or scanned documents. To solve this problem, all you need to do is to clean the part that is dirty.

Unable to Complete Printing

Did your device stop in the middle of a printing job? This typically happens when you are printing graphic-heavy files. The printing is interrupted because the computer slows down as it processes the large data.

What should you do? In most cases, you just have to wait. The printing should resume when the data processing is done.

Ricoh Printer Paper Jam

Paper jam is the most common printer problem across all brands. When you receive a paper jam error, the first thing you should do is to figure out where the stuck paper is.

Open the front cover and look for the paper. Then, gently pull it out with both hands. Don’t pull the paper forcefully or quickly; otherwise, it can get torn and a piece of it can get stuck inside. When this happens, it can be more difficult to remove the smaller piece of paper. When you’re done, close the cover; this should automatically reset the paper jam error.

Take note:

Some internal parts of the printer can be very hot. So, be careful when you’re looking for or removing the jammed paper.

Slow Printing

Is the device taking too long to print? This could be because of the selected print quality setting. If the device is set to print high quality printouts – higher resolution or dpi (dots per inch), then this may be the culprit behind the slow down.

What you can do is to adjust the quality to speed up the printing. Set it to draft or economy colour if a high quality printout is not necessary.

Low Quality or Faded Prints

Your printer might be low on toner if it is releasing faded or low quality prints. Another possible reason is your print quality setting – it might be on draft or economy mode.

Sometimes, the problem is not the printer but the paper you used. If your paper is coarse or damp, then your printouts won’t be of good quality. Hence, always make sure that the papers you are using are in excellent condition.

Are you experiencing printer issues that you can’t fix? Let us help you! We have printer repair specialists who are trained in fixing all types of Ricoh printers. Call us on +353 1 4800506 and we’ll send help right away!

How to Select the Best Ricoh Printer for Your Company

Technology products advance very quickly, and Ricoh printers are no different. Every printer that is launched in the market has a new set of features that may all sound beneficial for you.  Generally, the more features that a printer has, the more expensive it usually is.

There is no denying that with the huge selection of printers available in the market, it can be difficult to decide on what printer is best for your company. What model should you get? What features do you need?

Ultimately, when selecting a printer, the very first thing you should do is to figure out what your printing needs are. This includes determining how much you print each day or each month, the type of documents you print, your office space and other printing-related tasks you do.

Below, we put together a guide which talks about the important things you need to take into consideration when choosing a printer.

Print Volume

Do you print a lot of documents daily, weekly or monthly? If you have no current information about your print volume, one quick way to find out is to track your paper usage for several days.

Why is it important to know your print volume? Different types of printers have different capacities. Every printer has its own duty cycle. The duty cycle is the number of prints that the printer can do while maintaining its quality and without experiencing any jams or errors. It’s recommended that your monthly print volume match or is slightly below the duty cycle of your printer.

Colour vs. Black & White

What types of documents do you print? Is it usually text-heavy documents or graphic types requiring coloured ink like pamphlets and posters? If you primarily print black and white documents, then you can do away with a colour printer.

While it might be prudent to go for colour printers (taking into consideration future needs), it can also be more expensive for your company maintenance-wise. Remember, the cost of owning black & white printers is cheaper than colour printers because you only need to replace one ink colour.

But what if you occasionally print colour documents like flyers or pamphlets? What you can do is to have a monochrome device as your main office printer and have one that can print coloured documents as a spare.

Single-Function or Multifunction Printer

Is scanning and copying part of your workflow? If they are, then the smart choice would be a multifunction printer (MFP). Many companies opt for MFPs nowadays because it is more cost-efficient as they do not have to spend on the maintenance of multiple devices.

What’s more? MFPs are space savers! If you have limited office space, having a separate printer, scanner and/or copier can make your office look cramped.

On the other hand, if the device is just for your own use and it stays in your own office or nook, then a single-function printer should suffice.

Other Printer Features

Another thing you should consider is mobile-printing capability. This feature is now a must for offices which support remote employees. While some look at it as a nice-to-have feature, mobile printing is fast becoming a necessity for many organisations. This is mainly because being able to print from anywhere streamlines workflows and improves productivity.

Here’s an important thing:

Determine the type of security features you need in your printer. In case you didn’t know, printers are some of the office devices which are vulnerable to data breaches.

Hackers can enter your network through them and steal valuable information. Alternatively, printed documents with sensitive data may fall in the hands of the wrong employee.

Most printers have built-in security features such as user authentication and pull printing. For devices with the user authentication feature, users need to verify their identity before they can print. Meanwhile, in printers with the pull printing or “follow me” feature, print jobs are only released after the owners authenticate themselves.

Printers with sophisticated security features tend to be more expensive. However, the price you pay is undoubtedly smaller than what it would cost you if your company experiences a data breach.    

Determining which printer meets your budget and needs can be daunting, especially if you do it on your own. The thing is that there are printer specialists who can help you accomplish this task easily and quickly. It’s just a matter of finding a printer dealer who has trained and friendly staff members who can assist you.

Are you looking for printers for your office? Why not choose Ricoh printers – durable, efficient and innovative. Our product specialist can help you choose a model that perfectly suits needs. Call us on +353 1 4800506 to learn more about our services!

Ricoh Printer Repairs: How to Choose the Right Service Provider

Ricoh printers are designed and manufactured with durability in mind. With proper care, these devices are bound to last many years which is why they are excellent for office use.

However, this does not mean that these printers would never bog down during their service life. Even if they are well-maintained, they can still unexpectedly malfunction, especially if they are used frequently.

Printers bog down for a host of reasons – improper usage, paper jam, outdated software and wear and tear to name but a few. Whatever the cause of the breakdown is, it is imperative that the issue is fixed immediately or productivity in your office is going to suffer.

Having malfunctioning printers can lead to work disruption and leave employees frustrated.

Simply put:

Fixing your printer should be a priority, especially if printing is necessary for employees to accomplish certain tasks.

While it is important for your printer to be fixed quickly, this should not cause you to hire just any repair service provider. You need to choose the right company to avoid wasting time and money. How do you do this? Make sure that the service provider meets the following criteria:

Certified and Experienced in Repairing Ricoh Printers

Properly fixing printers requires knowledge and skills which can only be acquired through training. So, it is essential that you pick a service provider that employs trained printer repair technicians.

It is also beneficial if the repair company has people who are certified and experienced in fixing Ricoh printers.

Remember:

Each printer brand has its signature or unique design or built. Familiarity with the brand enables the technician to accurately diagnose the problem with the device and come up with a long-term fix.

Access to Ricoh Printer Replacement Parts

Ideally, your chosen company should have access to Ricoh replacement parts and supplies.

Why is this important?

For one, it serves as a guarantee that only genuine supplies or parts are going to be installed on your device. As a result, your printer is going to function optimally and have a long service life.

What’s more?

Having access to the needed replacement parts or supplies can significantly cut down repair time. The company wouldn’t have to spend time looking for suppliers of the needed parts.

Quick Response Time

Pick a company that guarantees a quick response time. As mentioned earlier, a malfunctioning printer can hamper office productivity and decrease your revenue. So, you cannot afford to hire a repair services provider that makes its client wait too long.

A word of caution:

Just because a company advertises that it has a quick response time, it does not mean that it is true. This could just be a part of their marketing campaign.

So, make sure that you do your due diligence and research about the service provider. Read reviews from previous clients to find out if the company immediately sends technicians to clients needing help.

First-Rate Customer Service

The service provider shouldn’t just be able to successfully repair your printer. It has to do it in an efficient and a professional manner.

The repair should proceed smoothly, causing minimal distraction or disruption in the office. Furthermore, the work should be completed on time. If it is unable to meet the deadline, the company should explain the reason for the delay.

In addition, the service provider must also be able to promptly answer your queries and provide the assistance you need.  

Your printers are essential office equipment. Hence, you must ensure that their repair is handled by a reputable company – one that is known for delivering long-lasting repair work and unparalleled customer service.

Are you looking for a Ricoh printer repairs service provider? You’ve come to the right place! We have technicians who are trained and experienced in fixing all types of Ricoh printers. Call us on +353 1 4800506 to learn more about our services!