5 Printer Maintenance Tips

Are you using printers in your office? Are they essential for your employees to complete tasks and deliver service? If these devices are an integral part of your workflow, then you need to ensure that they are well cared for to avoid unexpected breakdowns.

Broken printers can significantly impact your organisation. Employees see them as a nuisance that causes frustration, especially when they break down at a crucial time.

Apart from the annoyance they bring to employees, malfunctioning printers can delay service delivery. They can pull down workforce productivity and eventually result in revenue losses. You definitely do not want your business to experience these things. So, you have to be diligent when it comes to your printer’s maintenance.


Printers are exposed to multiple users and have a high level of utilisation. These things hasten the wear-and-tear process and increase their probability of malfunctioning.

Without proper printer maintenance, these devices are bound to break down frequently and have a shorter service life.

We know how important your printers are, so we’ve put together some tips to keep them in the best working condition for a longer period of time.

Regular Printer Maintenance Checks

A proactive way of avoiding breakdowns is to have periodic maintenance check-ups. This may include cleaning the printer heads, removing debris or paper jam remnants and inspecting printer parts.

Conducting regular printer maintenance checks allows you to detect potential issues at an early stage and prevent them from escalating. You also minimise the chances of downtime due to a malfunctioning printer which is great for your earnings. Lastly, you avoid spending on costly repairs.

Excellent Printer Maintenance Service

To ensure that your devices are thoroughly checked and properly maintained, enlist the help of a trusted printer maintenance provider. It is important that you choose a company that employs trained technicians.

Printers are complex devices. Properly maintaining them requires knowledge about the specific printer brand and model. Professional technicians undergo training to earn certifications and have the know-how needed to handle the device the right way.

Updated Software

Having outdated printer software may affect how your printer functions. Worse, it can increase your risk for cybersecurity issues like hacking.

It has been noted that outdated printer software is a vulnerability that hackers take advantage of to enter an organisation’s IT infrastructure. There have been several incidents wherein companies suffered data leaks because of their insecure printers.

So, do not neglect reminders or prompts to update your printer software. These updates help your devices perform at an optimal level and stay secure. They fix bugs and provide additional security features and functionalities to your printer.

Handle Mechanical Errors with Care

It is normal for printers to suffer mechanical errors for a variety of reasons, with the most common one being paper jams. Resolving paper jams is relatively easy. However, when it is not done properly, it can damage the device.

For example, a tiny piece of paper can get stuck inside the device when the paper is not pulled carefully. Similarly, using sharp objects to remove the jammed document can damage certain printer parts.

Simply put:

When you troubleshoot issues yourself, make sure that you do it the right way. Furthermore, learn to recognise when it is time to call a printer repairs company.

While some issues can be resolved on your own, there are also those which require the expertise of printer technicians. It is always best to enlist the help of professionals when the problem persists after doing basic troubleshooting techniques.

Keep in mind:

Choosing to fix the device on your own may just exacerbate the problem. Worse, you may end up permanently damaging your printer.

Proper Usage

User error is the top reason behind printer breakdowns. Repeated improper usage does not just cause the device to malfunction but also shortens its service life. Hence, it is imperative that your employees get the training they need to use the device properly.

It is also essential that your company as a whole follows basic printer care tips like using high-quality inks and toners. It may seem that you are saving money by going for low-quality printer consumables because they are cheap, but they can damage your device. As a result, you’d end up spending more to fix the problem.

Proper and regular printer maintenance is key to avoid unwanted breakdowns that can affect your business operations. When you care for your devices, you can expect them to function optimally and last many years.

Are you looking for a printer maintenance service provider in Dublin? Choose Apley Office Technology! We have experienced printer technicians who are trained to handle different printer brands and models. Call us now on +353 1 4800506 to learn more about our services.

Are Ricoh Copiers Any Good?

There are several printer brands out in the market, and it is quite difficult to choose which one to trust. But if you are looking for a reliable and reputable manufacturer, then Ricoh is the brand for you.

Launched in Japan, Ricoh has been in business since 1936. Its initial products were cameras, but in 1955, it released its first office copiers. Today, the company is one of the world’s largest copier and printer manufacturers.

True to its mission and vision of striving for excellence and becoming a globally trusted brand, the company is known for offering superior quality and versatile copy machines. It has solidified its status as a reputable copier brand, consistently getting accolades and glowing reviews from experts and customers.

Selling Points of Ricoh Copiers

Clearly, Ricoh would not be recognised as a leading copier manufacturer brand if their products are not the best in the market. But what exactly are the reasons why companies choose their copy machines?

Diverse Selection of Products

Ricoh offers a wide range of photocopier products. You are going to find compact devices with basic features which are ideal for homes and small offices.

There are also copiers with advanced document finishing capabilities like collating and stapling materials. Some of these devices also have built-in security features such as user authentication which are essential in mid-sized and large companies.

The diverse selection also guarantees buyers like you that there is a Ricoh photocopier available to suit your budget and needs.

Superior Quality

Ricoh devices are designed not just to function well and be technologically advanced but also to last many years. They have been tested to ensure quality performance and safety.

Moreover, they have been manufactured by skilled workers using only high-quality materials. Hence, you can be certain about their durability.

First-Rate Customer Service

Since one of Ricoh’s core values is being customer-centric, the company is committed to providing top-notch client experience from start to finish.

One of its noteworthy initiatives is the Ricoh@Remote. This is an online product support wherein devices are monitored remotely in real time. This technology also automates service calls with data being directly forwarded to the Data Centre when there is a problem. As a result, problems are addressed immediately, thereby preventing total breakdowns and prolonged downtime.

Furthermore, this trusted company has partner dealers in various countries. These dealers have sales specialists who have extensive product knowledge. Hence, you can trust them to help you find the type of copier you need.

They also have trained technicians who are equipped with the knowledge and skills essential in providing excellent photocopier servicing.

Ricoh Copiers – The Smart Choice

Ricoh photocopiers are perfect for home and office use. Given their durability and exceptional features, they offer a good value for money.

It should be noted, however, that you would not get your money’s worth by simply getting a photocopier from a top-rated brand. It is important that you choose the right kind of device – one that has the features you need.

How do you ensure that you get the right copier?

First, you need to know and understand what your current needs are. Is your device for your home or for your office? How many people will be using the machine on a regular basis? What is the expected daily, weekly, and monthly copy volume?

Also, take into consideration your future needs. If you anticipate your volume to increase after a year, then it is best to purchase a device that is going to accommodate these changes.

You should also know what your budget is. As mentioned earlier, the selection of Ricoh copiers is diverse. You can definitely find models with basic features at a reasonable price.

Still unable to determine which copier model is right for you?

Given the numerous options available, choosing which printer to buy can be overwhelming. But do not fret as there are experts who can help you pick the right one.

To be more precise, Ricoh authorised dealers have sales specialists who know the specifications of each model. They know which specific copier suits your needs and budget.

Furthermore, imbibing the brand’s customer-focused approach, these sales specialists do what is necessary to ensure that you have a stress-free buying experience.

Planning to buy a Ricoh copier? Get your device from Apley Office Technologies, the trusted dealer of Ricoh devices in Ireland. Call us now on +353 1 4800506!

Photocopier Repair Companies: How to Choose the Right One in Dublin

In the past years, due to advances in technology, photocopiers have been instrumental in improving the efficiency and productivity of companies. They have made it possible for employees to quickly finish document-related administrative tasks and spend more time on activities that directly contribute to the company’s revenue.

Truly, these devices make it possible for organisations’ day-to-day operations to be seamless and efficient. Hence, it is imperative that these machines are in excellent condition all the time. As such, companies need to have photocopier repair service providers they can rely on to minimise or completely avoid any downtime because of a malfunctioning device.

Factors to Consider to Pick Dublin’s Best Photocopier Repair Company

In case you do not have a photocopier repair service provider yet or if you are looking for a better company, below are some of the things you have to consider to ensure that you choose the best one:


Check the company’s capability or expertise. Do they work on one type or all types of copiers – monochrome, colour and multifunction? What brands of copiers do they usually repair?

Ideally, your chosen service provider should have technicians who are knowledgeable about the specific kind and brand of copier you own. For example, if you have a Ricoh device, go for a company with technicians who are trained and experienced in repairing Ricoh copiers or multifunction printers.

It is also best if the company is equipped to troubleshoot all the copy machines you have in your office. Working with just one company is not just cost-effective; it is also going to be less stressful.


How many years has the repair company been operating? Usually, a company’s longevity is indicative of how well they provide service to their customers.

But it is not enough that the service provider has been in the business for so long. It is also important that it employs technicians who have years of experience repairing photocopiers. You can trust a seasoned repair specialist to identify problems accurately, employ the right solutions and accomplish the task quickly.

Quality of Service

The best photocopier repair company in Ireland has an impressive track record of delivering top-notch service.

For one, it responds to repair calls quickly or within the agreed response time. A reputable service provider usually responds to photocopier maintenance or repair calls in four hours or less. In case there is going to be a delay, they inform their clients beforehand.

In addition to quick response time, a trusted photocopier repair company only uses original parts in case replacements are needed. Furthermore, they have a high success rate when it comes to fixing issues on their first visit. This is highly important because, when the problem is repaired immediately, you do not have to worry about extended downtime.

Lastly, the best company provides a repair service guarantee. This means that if the original issue or fault repaired by the service provider re-emerges within a set number of days (say, within 30 days), the repair company would return to repair it with no additional charge.

How to Find the Right Photocopier Repair Company

Now that you know what to look for, let’s talk about how to find the right company for you.

The first step is to create a shortlist of service providers. You can ask for recommendations from people you know or use Google search. Have at least 5 companies on your list.

Next, research each service provider. The quickest way to do this is via the Internet. Determine which companies meet the criteria we mentioned above.

In addition to visiting their website, make sure you check out online business directories like Google My Business. These sites feature testimonials from previous clients. Reviews give you an insight into the quality of their service and the overall reputation of the company.

For some people, they make a choice based on the information they gather online. You can do the same if you have gathered substantial information. But it is best if you interview the company first before making a decision.

Give them a call or send them an email. Ask pertinent information about their company – their response time, their technicians’ credentials and experience and their fees, amongst others. Use the interview to get to know the company better and to assess if they are the right fit for your needs.

Aside from their answers to your queries, pay attention to the way they communicate with you as this is going to give you an idea if they offer a client-centred service.

In summary, finding the best copier repair service provider is easy as long as you know what to look for and employ the right steps.

Are you looking for a photocopier repair company? Apley Office Technology is one of Dublin’s trusted photocopier repair service provider. Call us now on 353 1 4800506 to learn more about services.

Why Get a Multifunction Printer?

Are you thinking of getting a printer for your office? Before you can proceed to pick a printer model, you have to decide on whether you’d get a single-function or multifunction printer (MFP).

What are these kinds of printers? A single-function printer is a basic device which can only do one thing – print. Meanwhile, an MFP is a device that has print, scan, copy and fax capabilities. This explains why it is also called a 4-in-1 device.

If it is an office printer you need, then an MFP is the best choice. It may cost more than a single-function printer, but it is going to enable you to save in the long run. Using MFPs also offers a lot of benefits which is why it is popular with small and medium enterprises.

Advantages of Buying a Multifunction Printer

Cost Savings

It is cheaper to purchase an MFP as compared to buying multiple devices – printer, copier, scanner and fax machine. Furthermore, the cost of owning a multifunction printer is also more affordable.

To keep them in tiptop condition, these machines need to be regularly maintained. The more devices you have, the higher your maintenance expense would be.

Having an MFP is also more cost-efficient, enabling you to keep your running costs low. Since you are using one device instead of four, you are going to use less electricity which means cheaper energy bills. So, you end up saving money and helping the planet.


MFPs grant employees the convenience of doing several tasks using one device. They do not need to move from one device to another to copy and fax documents. They will be able to do their tasks quicker, going from printing to scanning with just a touch of a button.

Ultimately, with a multifunction printer, you can expect a boost in productivity as employees are able to save time and do more.


Owning multiple devices with different functionalities would require a lot of space. This is not a problem for big organisations, but it is a different case for small and medium enterprises. SMEs typically have limited space in their offices which is why an MFP is the smart choice.

But even if you have ample space, it is still best to get a multifunction printer. The extra space you have can then be used for other important things, i.e. workstations for additional manpower.

Multifunction Printer – Things to Consider When Buying One

There are different kinds of multifunction printers in the market today. It can be overwhelming to choose which one to buy. But knowing the right questions to ask can help you pick the right MFP for your business.

What Are Your Needs?

Different organisations have different printing needs. You have to identify what your requirements are before you even start looking at printers.

Do you need a black & white or colour printer? How many documents do you print in a day? If you print a lot, then you need a device that can print fast and support your print volume. Do you print a handful of confidential documents? If you do, then you have to ensure that you get a machine that has top-notch security features.

What’s Your Budget?

How much are you willing to spend? Answering this question can help narrow down your options. It should be noted, however, that price should not be your primary consideration.

Do not purchase an MFP just because it is cheap. Buy it because it is going to support or speed up operational processes.

It is also important that you take into consideration the total cost of ownership (TCO). This is important because some devices may have a low price, but keeping them operational is expensive. So, make sure you find out the TCO as well as how much you can spend for supplies and maintenance.

These two questions alone can already help you pinpoint which device is best for your company. Alternatively, you can also ask for the help of the dealer’s printer sales specialist. A reputable printer provider should have competent people who can help customers determine which is the right printer for them.

Are you looking for a multifunction printer for your company? Choose from our wide range of Ricoh multifunction printers! Call us on +353 1 4800506 to learn more about our products!

Why Choose Ricoh Printers for Your Business?

Are you looking for printers for your office? Why not go for Ricoh products? Founded in Japan, Ricoh is one of the world’s leading manufacturers of printers. It released its first office copier in 1955. Nowadays, this reputable company is known for its wide range of products which also include copiers, cameras and document management software.

Ricoh Printers – Diverse Selection, Superior Quality

Whatever kind of printing device you need, Ricoh certainly has it! Trusted by organisations all over the world, it offers all kinds of printers – from single function devices to multifunction ones that are capable of printing, copying, scanning and even faxing.

No matter the size of your office, there is a device that is going to perfectly fit your space. For home and small offices, there are Ricoh multifunction printers built for the desktop. These compact devices are designed to be quiet, causing little to no interruptions as you work.

Furthermore, while small in size, they can help you complete whatever printing-related tasks you have. Depending on your budget and needs, you can choose from those with basic features or advanced capabilities.

Meanwhile, for mid-sized and big companies with ample space, its larger printer models have powerful features that can help you accomplish more tasks. Fast printing, high print resolution, mobile-printing capable – these are just some of the features present in these top-rated printing devices.

What’s more? These machines may be big, but they are not bulky. They come in a sleek design that enables you to save space and maintain the aesthetics of your office.

Ricoh printers offer nothing less than superior quality devices. The company spends a huge percentage of its budget on research and design, ensuring that they create products that offer value. Its goal is to give customers devices which are efficient, durable and safe – products which are truly worth your money.

Added Bonuses of Choosing Ricoh Printers

High quality, state-of-the-art features, versatile and long-lasting – these printers are undeniably built with aesthetics and performance in mind. But these are not the only reasons why you should get the printers of this world-class brand.

Sustainability Initiatives

Choosing Ricoh printers benefits the planet as these devices are equipped with energy-saving technologies. An advocate of sustainability, the company has been at the forefront of creating products that are good for the environment but still user-friendly.

For example, it has developed the Quick Start-Up (QSU) energy-saving technology which enables printers in energy saving mode to start quickly. There is also the Print&Share software that allows users to save paper, electricity and money.

Truly a leader when it comes to eco-friendly printers, the company has received various prestigious awards for its sustainability initiatives. Without a doubt, a Ricoh printer is the smart choice if you are looking for a device that is proven to be environmentally friendly.

Customer-First Approach

For this top-rated printer manufacturer, the focus is not just to deliver the products customers need but to provide excellent after-sales service. It is committed to rendering quick and reliable customer support all the time. All over the world, the company has local business partners with employees who are trained and certified to fix their printing devices.

These Ricoh printer repair specialists have the know-how, skills and tools needed to fix all types and models of printers. You can trust that they can properly and quickly address any printer issues you may have. With the fast and efficient service, you don’t have to worry about prolonged downtime and band-aid solutions.

Indeed, with Ricoh printers, you can never go wrong! Choosing these devices is all about giving your company what it needs to stay on top of its printing needs and keep up with office productivity goals.

Searching for Ricoh printers for your office? Our friendly sales specialists can help you choose printers which suit your needs and budget. Call us on +353 1 4800506 and we’ll send help right away!

How to Fix Common Ricoh Printer Issues

Ricoh is known for producing innovative and durable printers. These devices are user-friendly and built to help you print with ease. However, this does not mean that you would never encounter issues when using these printing devices. Just like other brands, Ricoh printers may not work properly, especially if they are not used correctly or maintained well.

Be it in the office or at home, a malfunctioning printer is an inconvenience. It can be a hindrance to productivity and even a source of frustration when the issue crops up while you are rushing to print an important document.

Resolving printer issues immediately is necessary not just to accomplish your task but also to save time.

Fortunately, some of these problems can be resolved without the help of professional Ricoh printer repair specialists. You just need to arm yourself with some printer troubleshooting knowledge. So, if you want to learn how to fix common printer issues, read on.

Ricoh Printer Red Light Error

A blinking red light is what a user, especially one who’s in a hurry, would not want to see. This is because this signifies that the printer won’t print.

To resolve the “Not Printing Error”, there are three main things that you need to check. First, ensure that the printer is properly plugged into a power source. Second, check if the printer is connected to the print network, either through an interface cable, wireless LAN or Bluetooth. Lastly, check if the paper tray is loaded with paper.

These are the most common causes of a red light error in Ricoh printers. As you can see, this is an error that can be easily fixed. So, there’s no need for you to fret the next time you encounter it.

Dirty Prints

Here, dirty means lined, smudged or distorted. When your printer is not releasing clean prints, the device’s drum or the fuser may be damaged or to be more specific, it may have a scratch. To fix this problem, the part needs to be replaced.

Are you experiencing the same issue on your photocopied documents? Check if the scanning glass, exposure glass and document feeder of your Ricoh multifunction copier are clean.

Sometimes, adhesive tape or correction tape on documents can leave residues on these printer parts. Over time, dirt sticks and accumulates on them which then appears on the copied or scanned documents. To solve this problem, all you need to do is to clean the part that is dirty.

Unable to Complete Printing

Did your device stop in the middle of a printing job? This typically happens when you are printing graphic-heavy files. The printing is interrupted because the computer slows down as it processes the large data.

What should you do? In most cases, you just have to wait. The printing should resume when the data processing is done.

Ricoh Printer Paper Jam

Paper jam is the most common printer problem across all brands. When you receive a paper jam error, the first thing you should do is to figure out where the stuck paper is.

Open the front cover and look for the paper. Then, gently pull it out with both hands. Don’t pull the paper forcefully or quickly; otherwise, it can get torn and a piece of it can get stuck inside. When this happens, it can be more difficult to remove the smaller piece of paper. When you’re done, close the cover; this should automatically reset the paper jam error.

Take note:

Some internal parts of the printer can be very hot. So, be careful when you’re looking for or removing the jammed paper.

Slow Printing

Is the device taking too long to print? This could be because of the selected print quality setting. If the device is set to print high quality printouts – higher resolution or dpi (dots per inch), then this may be the culprit behind the slow down.

What you can do is to adjust the quality to speed up the printing. Set it to draft or economy colour if a high quality printout is not necessary.

Low Quality or Faded Prints

Your printer might be low on toner if it is releasing faded or low quality prints. Another possible reason is your print quality setting – it might be on draft or economy mode.

Sometimes, the problem is not the printer but the paper you used. If your paper is coarse or damp, then your printouts won’t be of good quality. Hence, always make sure that the papers you are using are in excellent condition.

Are you experiencing printer issues that you can’t fix? Let us help you! We have printer repair specialists who are trained in fixing all types of Ricoh printers. Call us on +353 1 4800506 and we’ll send help right away!

How to Select the Best Ricoh Printer for Your Company

Technology products advance very quickly, and Ricoh printers are no different. Every printer that is launched in the market has a new set of features that may all sound beneficial for you.  Generally, the more features that a printer has, the more expensive it usually is.

There is no denying that with the huge selection of printers available in the market, it can be difficult to decide on what printer is best for your company. What model should you get? What features do you need?

Ultimately, when selecting a printer, the very first thing you should do is to figure out what your printing needs are. This includes determining how much you print each day or each month, the type of documents you print, your office space and other printing-related tasks you do.

Below, we put together a guide which talks about the important things you need to take into consideration when choosing a printer.

Print Volume

Do you print a lot of documents daily, weekly or monthly? If you have no current information about your print volume, one quick way to find out is to track your paper usage for several days.

Why is it important to know your print volume? Different types of printers have different capacities. Every printer has its own duty cycle. The duty cycle is the number of prints that the printer can do while maintaining its quality and without experiencing any jams or errors. It’s recommended that your monthly print volume match or is slightly below the duty cycle of your printer.

Colour vs. Black & White

What types of documents do you print? Is it usually text-heavy documents or graphic types requiring coloured ink like pamphlets and posters? If you primarily print black and white documents, then you can do away with a colour printer.

While it might be prudent to go for colour printers (taking into consideration future needs), it can also be more expensive for your company maintenance-wise. Remember, the cost of owning black & white printers is cheaper than colour printers because you only need to replace one ink colour.

But what if you occasionally print colour documents like flyers or pamphlets? What you can do is to have a monochrome device as your main office printer and have one that can print coloured documents as a spare.

Single-Function or Multifunction Printer

Is scanning and copying part of your workflow? If they are, then the smart choice would be a multifunction printer (MFP). Many companies opt for MFPs nowadays because it is more cost-efficient as they do not have to spend on the maintenance of multiple devices.

What’s more? MFPs are space savers! If you have limited office space, having a separate printer, scanner and/or copier can make your office look cramped.

On the other hand, if the device is just for your own use and it stays in your own office or nook, then a single-function printer should suffice.

Other Printer Features

Another thing you should consider is mobile-printing capability. This feature is now a must for offices which support remote employees. While some look at it as a nice-to-have feature, mobile printing is fast becoming a necessity for many organisations. This is mainly because being able to print from anywhere streamlines workflows and improves productivity.

Here’s an important thing:

Determine the type of security features you need in your printer. In case you didn’t know, printers are some of the office devices which are vulnerable to data breaches.

Hackers can enter your network through them and steal valuable information. Alternatively, printed documents with sensitive data may fall in the hands of the wrong employee.

Most printers have built-in security features such as user authentication and pull printing. For devices with the user authentication feature, users need to verify their identity before they can print. Meanwhile, in printers with the pull printing or “follow me” feature, print jobs are only released after the owners authenticate themselves.

Printers with sophisticated security features tend to be more expensive. However, the price you pay is undoubtedly smaller than what it would cost you if your company experiences a data breach.    

Determining which printer meets your budget and needs can be daunting, especially if you do it on your own. The thing is that there are printer specialists who can help you accomplish this task easily and quickly. It’s just a matter of finding a printer dealer who has trained and friendly staff members who can assist you.

Are you looking for printers for your office? Why not choose Ricoh printers – durable, efficient and innovative. Our product specialist can help you choose a model that perfectly suits needs. Call us on +353 1 4800506 to learn more about our services!

Ricoh Printer Repairs: How to Choose the Right Service Provider

Ricoh printers are designed and manufactured with durability in mind. With proper care, these devices are bound to last many years which is why they are excellent for office use.

However, this does not mean that these printers would never bog down during their service life. Even if they are well-maintained, they can still unexpectedly malfunction, especially if they are used frequently.

Printers bog down for a host of reasons – improper usage, paper jam, outdated software and wear and tear to name but a few. Whatever the cause of the breakdown is, it is imperative that the issue is fixed immediately or productivity in your office is going to suffer.

Having malfunctioning printers can lead to work disruption and leave employees frustrated.

Simply put:

Fixing your printer should be a priority, especially if printing is necessary for employees to accomplish certain tasks.

While it is important for your printer to be fixed quickly, this should not cause you to hire just any repair service provider. You need to choose the right company to avoid wasting time and money. How do you do this? Make sure that the service provider meets the following criteria:

Certified and Experienced in Repairing Ricoh Printers

Properly fixing printers requires knowledge and skills which can only be acquired through training. So, it is essential that you pick a service provider that employs trained printer repair technicians.

It is also beneficial if the repair company has people who are certified and experienced in fixing Ricoh printers.


Each printer brand has its signature or unique design or built. Familiarity with the brand enables the technician to accurately diagnose the problem with the device and come up with a long-term fix.

Access to Ricoh Printer Replacement Parts

Ideally, your chosen company should have access to Ricoh replacement parts and supplies.

Why is this important?

For one, it serves as a guarantee that only genuine supplies or parts are going to be installed on your device. As a result, your printer is going to function optimally and have a long service life.

What’s more?

Having access to the needed replacement parts or supplies can significantly cut down repair time. The company wouldn’t have to spend time looking for suppliers of the needed parts.

Quick Response Time

Pick a company that guarantees a quick response time. As mentioned earlier, a malfunctioning printer can hamper office productivity and decrease your revenue. So, you cannot afford to hire a repair services provider that makes its client wait too long.

A word of caution:

Just because a company advertises that it has a quick response time, it does not mean that it is true. This could just be a part of their marketing campaign.

So, make sure that you do your due diligence and research about the service provider. Read reviews from previous clients to find out if the company immediately sends technicians to clients needing help.

First-Rate Customer Service

The service provider shouldn’t just be able to successfully repair your printer. It has to do it in an efficient and a professional manner.

The repair should proceed smoothly, causing minimal distraction or disruption in the office. Furthermore, the work should be completed on time. If it is unable to meet the deadline, the company should explain the reason for the delay.

In addition, the service provider must also be able to promptly answer your queries and provide the assistance you need.  

Your printers are essential office equipment. Hence, you must ensure that their repair is handled by a reputable company – one that is known for delivering long-lasting repair work and unparalleled customer service.

Are you looking for a Ricoh printer repairs service provider? You’ve come to the right place! We have technicians who are trained and experienced in fixing all types of Ricoh printers. Call us on +353 1 4800506 to learn more about our services!